No products in the cart.
Savor the Flavor of the Season! ☕🍂 Limited Time Only!
Savor the Flavor of the Season! ☕🍂 Limited Time Only!
Julith Coffee is delighted to offer you a straightforward return and exchange policy. If you are not fully satisfied with your items purchased from us, please get in touch with us at info@julith.coffee.
All items must be returned in perfect condition (both inside and outside) and in their original packaging. Shipping and handling charges will not be returned, reimbursed, or refunded for returns or exchanges. All future shipping charges for returns or exchanges will be the responsibility of the purchaser.
We promise to refund all re-delivery charges if the error has occurred from our side.
We reserve the right to refuse service to anyone who, in our opinion, is conducting excessive returns or exchanges. Any client engaging in excessive returns or exchanges may be removed from our client list and will no longer be able to purchase from Julith Coffee. For more information, please contact us via email: info@julith.coffee.
Please contact us via email info@julith.coffee with your name, item name, and order number.
Full refunds will be issued for items received at our facility within 3 working days of the delivery date (excluding all shipping and handling charges), provided the item(s) have not been worn, damaged, soiled, washed, or altered. Refunds are not granted if the item is damaged while in the possession of the customer.
Returns received at our facility by mail within 10 working days of the delivery date are eligible for exchange only, less all shipping and handling charges. Any return received at our store after 10 working days of the delivery date will be refused and no refund or exchange will be permitted.
For clients outside the UAE, please note that you are responsible for returning the item(s).
The above-mentioned terms also apply to international shipments. However, we must receive the returned goods before sending the replacement items. The return shipping must be covered by the customer and the items must be returned in their original packaging.
If the item is unused and in original condition, we will issue a refund within 7 days of receipt.
If the issue was caused by us, we will cover the return shipping costs.
We want you to feel happy and confident purchasing from Julith Coffee. Therefore, if you would like to cancel an order, it is only possible within 24 hours of your initial purchase.
Once your shipment is on its way, we unfortunately will not be able to cancel it.
